De-risking investment in AI agents

September 16, 2025
Automation has become a defining force in the customer experience. Between the chatbots that answer our questions and the recommendation systems that shape our choices, AI-driven tools are now embedded in nearly every interaction. But the latest wave of so-called “agentic AI”—systems that can plan, act, and adapt toward a defined goal—promises to push automation…

The Download: regulators are coming for AI companions, and meet our Innovator of 2025

September 16, 2025
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. The looming crackdown on AI companionship As long as there has been AI, there have been people sounding alarms about what it might do to us: rogue superintelligence, mass unemployment, or environmental ruin.…