December 23, 2024

4 Ways Content Can Make or Break Your Customer Experience

When efforts to modernize customer experience focus too much on technology and not enough on content, your company risks wasting resources, falling behind the competition and losing customers.

Meta drops lawsuit against web scraping firm Bright Data that sold millions of Instagram records

February 26, 2024

Meta has dropped its lawsuit against an  Israeli web scraping company Bright Data, after losing a key claim in its case a few weeks ago. The social networking giant has a history of waging war against companies that scrape data from its websites and apps, and Bright Data was among the latest to face a […]

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Whoopi Goldberg-backed BLKFAM launches with 1,000+ hours of kids’ programming

February 26, 2024

BLKFAM is a free, ad-supported, Black-focused family streaming service launching today to give Black Americans access to more than 1,000 hours of new kid-friendly animation titles, as well as content for the entire family, including sitcoms and reality shows, fitness and wellness series, news, music-driven content and more. Whoopi Goldberg is an equity investor in […]

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Google hopeful of fix for Gemini’s historical image diversity issue within weeks

February 26, 2024

Google is hopeful it will soon be able to ‘unpause’ the ability of its multimodal generative AI tool, Gemini, to depict people, per DeepMind founder, Demis Hassabis. The capability to respond to prompts for images of humans should be back online in the “next few weeks”, he said today. Google suspended the Gemini capability last […]

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Conversational AI revolutionizes the customer experience landscape

February 26, 2024
In the ever-evolving landscape of customer experiences, AI has become a beacon guiding businesses toward seamless interactions. While AI has been transforming businesses long before the latest wave of viral chatbots, the emergence of generative AI and large language models represents a paradigm shift in how enterprises engage with customers and manage internal workflows. “We…

5 AI Hacks You Need to Know About in 2024

February 26, 2024
Despite its vast potential, the key to leveraging AI effectively lies in balancing automation with human oversight to avoid pitfalls and ensure that creativity and decision-making remain human-driven.

Mistral AI releases new model to rival GPT-4 and its own chat assistant

February 26, 2024

Paris-based AI startup Mistral AI is gradually building an alternative to OpenAI and Anthropic as its latest announcement shows. The company is launching a new flagship large language model called Mistral Large. It is designed to rival other top-tier models when it comes to reasoning capabilities, such as GPT-4 and Claude 2. In addition to […]

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OnePlus’ Watch 2 gets 100 hours of battery thanks to a pair of chips and Wear OS tweaks

February 26, 2024

OnePlus’ first smartwatch was a lot of things. Unfortunately, particularly good or memorable weren’t among them. If you’re going to enter a category as established as the smartwatch, you’re going to have to make a splash. Do something unique and different to convince potential consumers beyond your own rabid fanbase that yours is the device […]

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