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Pairing live support with accurate AI outputs
A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
‘Say Yes to Everything!’ HGTV Host and Interior Designer Anitra Mecadon’s Advice to Budding Entrepreneurs
The co-host of HGTV’s “Lil Jon Wants to Do What?” breaks down her business, her TV career and the driving force behind her success.
Report: Airlines Made $33 Billion Last Year Charging For Checked Bags
A new study from IdeaWorks examined how much customers paid for baggage-related fees last year across 20 airlines.
How to Transform Your Car Into an Alternative Workspace
Think you can’t get any work done when duty calls you away from your office? Think again! It’s amazing how efficiently some tasks can be performed from America’s new third workspace: your vehicle.
Mutale Nkonde’s nonprofit is working to make AI less biased
TechCrunch has launched a series of interviews focusing on remarkable women who’ve contributed to the AI revolution.
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Last call — Disrupt 2-for-1 sale ends today
Act quickly, entrepreneurs! The clock is ticking on your chance to seize a scorching deal: TechCrunch Disrupt is returning to San Francisco from October 28–30, and the 2-for-1 ticket offer ends tonight at midnight! What’s in store at TechCrunch Disrupt? Prepare for three electrifying days packed with the latest startup breakthroughs, trends, and products, tailored […]
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Jon Taffer’s 10% Rule Is the Productivity Hack That Could Change Your Life
The “Bar Rescue” superhost is back with a new season and a new crop of hospitality businesses in desperate need of tough love.
9 Hidden Reasons Your Customers Will Leave You
Understanding why customers are leaving your business takes attention, not assumptions. Read on for proven ways to catch issues early and keep more clients around for the long run.
Another Taylor Swift-Related Job Opportunity Just Opened Up — Here’s How to Qualify
As the superstar embarks on the next leg of The Eras Tour, a UK-based museum is hiring a Taylor Swift advisor.
Spyware leak offers ‘first-of-its-kind’ look inside Chinese government hacking efforts
Over the weekend, someone posted a cache of files and documents apparently stolen from the Chinese government hacking contractor, I-Soon. This leak gives cybersecurity researchers and rival governments an unprecedented chance to look behind the curtain of Chinese government hacking operations facilitated by private contractors. Like the hack-and-leak operation that targeted the Italian spyware maker […]
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