A Carpenter of 56 Years Is Retiring After He Found $20 on Ground and Turned It Into a $1 Million Lottery Win
The winner, Jerry Hicks, told the North Carolina lottery that the gas station was out of the tickets he usually buys.
Pairing live support with accurate AI outputs
A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
How to Ensure Ethical and Professional Business Practices with Your PR Firm
Choosing a PR firm is a personal decision. But it’s also one that should be driven by serious considerations and fair assessments of professionalism. Here’s some advice from a PR pro on how to make the best choice for your business.
How to Create a Workplace Culture That Supports Digital Transformation (and Why It’s Important)
Technology and culture change go hand in hand — pay attention to both!
AI will add to the e-waste problem. Here’s what we can do about it.
Generative AI could account for up to 5 million metric tons of e-waste by 2030, according to a new study. That’s a relatively small fraction of the current global total of over 60 million metric tons of e-waste each year. However, it’s still a significant part of a growing problem, experts warn. E-waste is the…
Apple Intelligence Is Finally Dropping This Week. Here’s a Peek at What’s Changing on Your iPhone.
Apple’s iOS update will introduce features like AI summaries of text messages and an AI-powered Siri that can handle tech support questions.
This One Habit is a Productivity Killer — And You Can Get Rid of It in Under 5 Minutes
Notifications are productivity vampires — silence them to reclaim your focus and momentum.
A Wells Fargo Worker Was Discovered 4 Days After Dying at Her Desk. Her Cause of Death Was Just Revealed.
Medical examiners have released the cause of death of Denise Prudhomme, who was found dead at her desk in Wells Fargo’s Tempe, Ariz. office.
Having Trouble Sleeping? Listen to Some ‘Kentucky Fried Chicken Rain’ ASMR.
This collaboration introduces soundscapes on Hatch devices that feature gentle “fried chicken rain sounds” meant to evoke the soothing sound of fried chicken sizzling in oil.
The Download: an interview with Palmer Luckey, and AI-assisted math tutors
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Palmer Luckey on the Pentagon’s future of mixed reality Palmer Luckey has, in some ways, come full circle. His first experience with virtual-reality headsets was as a teenage lab technician at a defense…
Get Big Savings on Microsoft Office 2024 for a Limited Time
Boost productivity with intelligent, AI-powered tools.