I’m a Small Business Owner. How Should I Vote?
Cutting through the noise of divisive headlines from the mainstream media, it is essential to evaluate candidates’ stances on issues rather than emotions.
Pairing live support with accurate AI outputs
A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
Power Up Your Holiday Hustle with This Docking Stand
Connect, charge, and conquer.
The Download: Wayve’s driverless ambitions, and AI models built by kids
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. How Wayve’s driverless cars will meet one of their biggest challenges yet The UK driverless-car startup Wayve is headed west. The firm’s cars learned to drive on the streets of London. But Wayve…
Kids are learning how to make their own little language models
“This new AI technology—it’s very interesting to learn how it works and understand it more,” says 10-year-old Luca, a young AI model maker. Luca is one of the first kids to try Little Language Models, a new application from Manuj and Shruti Dhariwal, two PhD researchers at MIT’s Media Lab, that helps children understand how…
What The 2024 Election Results Could Mean for D&O Insurance Costs
What you need to know about how the election could impact the Directors and Officers (D&O) insurance market for small to mid-size businesses.
These 3 Side Hustles Make the Most Money While Working Fewer Hours, According to a New Survey
The survey also found that having a side hustle doubled as a path to becoming more employable.
You Have One Month Left to Buy a House, According to Barbara Corcoran. Here’s Why.
“If you are planning on waiting a year and seeing where interest rates go, you are out of your mind,” Corcoran said.
3 Reasons Your Marketing is Failing (And How to Fix It)
There are endless acronyms and “gurus” telling entrepreneurs how to market their businesses, which leads to frustration. Discover how to create a marketing strategy that works for your business.
Is Your Company Putting AI First? The CEO of the Second Most Valuable Company in the World Says It’s a Must.
Nvidia CEO Jensen Huang revealed how his company uses AI.
Silent Customers Bring Loud Profits — Here’s Why Anticipatory Customer Service is Today’s True Competitive Edge
Anticipatory customer service is the direct way to trigger the emotions that lead to customer loyalty. Here’s how to make this ultimate level of customer service happen, again and again.