A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
Taking action is the key to business success. It builds momentum, drives faster results, and helps overcome obstacles. Here’s how to make action a habit and push past the barriers that keep you stuck in place.
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The demand for new and improved infrastructure across the world is not being met. The Asian Development Bank has estimated that in Asia alone, roughly $1.7 trillion needs to be invested annually through to 2030 just to sustain economic growth and offset the effects of climate change. Globally, that figure has been put at $15…