8 Ways Your Brand is Failing Your Customers and Your Growth

January 6, 2025
Too often, the push to sell overwhelms the need to evaluate the entire customer journey, address pain points and ensure the simplest, most straightforward path to purchase and repurchase. Because of this approach, brands fail their customers and themselves.

The Download: our 10 Breakthrough Technologies for 2025

January 6, 2025
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Introducing: MIT Technology Review’s 10 Breakthrough Technologies for 2025 Each year, we spend months researching and discussing which technologies will make the cut for our 10 Breakthrough Technologies list. We try to highlight…

AI means the end of internet search as we’ve known it

January 6, 2025
We all know what it means, colloquially, to google something. You pop a few relevant words in a search box and in return get a list of blue links to the most relevant results. Maybe some quick explanations up top. Maybe some maps or sports scores or a video. But fundamentally, it’s just fetching information…

Driving into the future

January 6, 2025
Welcome to our annual breakthroughs issue. If you’re an MIT Technology Review superfan, you may already know that putting together our 10 Breakthrough Technologies (TR10) list is one of my favorite things we do as a publication. We spend months researching and discussing which technologies will make the list. We try to highlight a mix…