WhatsApp, the Meta-owned ubiquitous messaging app, is inaccessible to many users around the globe due to a “major disruption.” Tens of thousands of users are reporting issues sending and receiving messages on the social app, used by over 2 billion users each month.
The outage started at around 1.15 p.m. Pacific time, according to user messages. Nearly 30,000 users have complained about WhatsApp’s reliability on DownDetector, a popular web monitoring tool and forum, in the past half an hour.
Meta’s business website confirms the outage, which it identifies as “major disruption.” The company adds: “We will provide another update within 1 hour or sooner if additional information is available.”
Meta also confirmed that WhatsApp Business, the company’s merchants-focused service, is also facing an outage. “We are currently experiencing some disruption impacting Business’ Display Names on WhatsApp Business API. This issue started on July 13th, 12:14 PM UTC. Our engineering teams are investigating the issue,” the company says on the reliability website.
More to follow.
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