Want Customers to Love You? Treat Every Customer Like They’re Your Only Customer
“This approach isn’t just audacious — it’s a commitment to forming genuine relationships.”
US AI Safety Institute could face big cuts
The National Institute of Standards and Technology could fire as many as 500 staffers, according to multiple reports — cuts that further threaten a fledgling AI safety organization. Axios reported this week that the US AI Safety Institute (AISI) and Chips for America, both part of NIST, would be “gutted” by layoffs targeting probationary employees […]
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November 2023
Rivian raises production forecast for 2023, narrows losses in Q3
Rivian continued to close the gap on losses, reduce costs and ramp up production in the third quarter, a result that beat Wall Street expectations and suggested a rosier future, including raising its annual production guidance from 52,000 to 54,000 vehicles. The EV maker reported Tuesday after markets closed revenue of $1.33 billion, a result […]
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Rivian and Amazon are no longer exclusive
The exclusivity agreement that Amazon struck with Rivian is over early. On Tuesday, the automaker said it will now let other companies buy its electric vans. When Amazon pumped more than a billion dollars into Rivian in 2019, the online retailer also secured exclusive access to Rivian’s commercial vans. Yet, we learned in March that […]
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Starbucks Is Increasing Hourly Wages, Benefits for Employees Again — But Not All Workers Are Eligible
The coffee giant last increased wages for hourly employees in 2022.
Airbnb ‘Tenant From Hell’ Finally Leaves, Police Oversaw the Move Out
An Airbnb guest rented a guesthouse for a long-term stay in 2021 but remained in the unit for 570 days — without paying rent.
Building digital infrastructure for developing countries with Nasrat Khalid from Aseel
Welcome back to Found, where we get the stories behind the startups. On today’s episode, host Becca Szkutak is joined by our old friend Darrell Etherington to talk with Nasrat Khalid of Aseel. Aseel started as an ecommerce company making it possible for local artisans in Afghanistan to sell to customers across the world and […]
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01 Advisors, founded by Dick Costolo and Adam Bain, just closed on $395M more
You might imagine that if two former Twitter chieftains and a longtime C-suite Facebook exec agreed to build a venture firm together, they would chase after nascent social networks. You’d be wrong. 01 Advisors, an outfit founded in 2018 by former Twitter CEO Dick Costolo and former Twitter COO and president Adam Bain, tells TechCrunch […]
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Another room-temperature superconductor bites the dust
Other researchers had discovered numerous problems with the scientific paper describing the material. Now, the scientific journal Nature has retracted it.
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Astra secures new debt agreement with assets as collateral
Astra has been thrown a critical lifeline in the form of new debt financing, which provides the company with a little more time to find funding to stave off catastrophe. The company said on Monday that it had closed $13.4 million in initial debt financing with JMCM Holdings LLC and Sherpa Venture Funds II, connected […]
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TC+ Roundup: Many Black founders are rooting for SVB
Before being known as the bank that collapsed, Silicon Valley Blank made a name for itself as a bank that helps support underrepresented founders.
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