Over the summer I talked to the CEO of Springboards, a startup building an LLM that’s designed to come up with a wider variety of responses than its mainstream rivals do. At the start of the call, he said something that’s been stuck in my head since: “We often say that we’re a self-loathing AI…
In uncertain times, the most effective leaders aren’t the loudest or most charismatic — they’re the ones who consistently show up, stay grounded and lead with intention.
Scaling challenges lie in balancing the delivery of personalized, high-touch service with the demands of expanding operational capabilities across a growing business.