How to Turn Customer Preferences Into Growth and Loyalty That Competitors Can’t Match
Drive higher revenue, lower acquisition costs and stronger loyalty by shifting from behavioral guesswork to preference-based personalization.
We’re putting too much faith in AI’s ability to say no
Ever since people first seriously contemplated giving machines an intelligence modeled on our own, there has never been any question that they would, like us, be able to say no. The sci-fi canon is full of stories of robotic disobedience. Most of these capers are, of course, cautionary. But recently, the idea that AI shouldn’t…
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Papa Johns Flips 85 Restaurants Over to Franchisee
The pizza chain is shifting away from company-owned restaurants as part of a ‘strategic refranchising’ plan.
Bug in jury systems used by several US states exposed sensitive personal data
An easy-to-exploit vulnerability in a jury system made by Tyler Technologies exposed the personally identifiable data of jurors, including names, home addresses, emails, and phone numbers.
Could a Simple Wellness Shift Be the Secret to Happier, More Loyal Teams?
If chosen and implemented with care and consideration, wellness-based offerings can do wonders for recruitment, retention and overall culture. Here’s how.
Lyft’s CEO Sometimes Drives for the Company Incognito: ‘Love Every Minute of It’
David Risher, who’s been Lyft’s CEO since April 2023, says driving for the company has inspired new features.
Get a $40 Digital Costco Shop Card with a New $65 Costco Gold Star Membership
Stretch your company’s budget with extra spending power.
The Download: AI and the economy, and slop for the masses
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. How AI is changing the economy There’s a lot at stake when it comes to understanding how AI is changing the economy right now. Should we be pessimistic? Optimistic? Or is the situation…
AI Audits Are Coming — Here’s How to Prepare Before Your Investors Ask
Investors and regulators now expect proof that your AI is trustworthy. Here’s how founders can build audit-ready processes before the questions start.
Onton raises $7.5M to expand its AI-powered shopping site beyond furniture
Onton, which change its name from Deft, is giving users an infinite canvas with AI-powered image generation to nudge them towards making quicker purchase decisions
The AI Hype Index: The people can’t get enough of AI slop
Separating AI reality from hyped-up fiction isn’t always easy. That’s why we’ve created the AI Hype Index—a simple, at-a-glance summary of everything you need to know about the state of the industry. Last year, the fantasy author Joanna Maciejewska went viral (if such a thing is still possible on X) with a post saying “I…