This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Google’s AI empire is being reshaped. Here’s what’s changed. After a wave of painful losses in the tech talent wars, delays to its next flagship model, and murmurings of poor morale,…
There are endless acronyms and “gurus” telling entrepreneurs how to market their businesses, which leads to frustration. Discover how to create a marketing strategy that works for your business.
Anticipatory customer service is the direct way to trigger the emotions that lead to customer loyalty. Here’s how to make this ultimate level of customer service happen, again and again.
In a world where technology is rapidly transforming industries, it’s essential for leaders to adopt digital transformation strategies to stay ahead of the competition.
Michael Morell, former deputy director and two-time acting director of the CIA, explains what it takes to navigate high-pressure situations in a new class on MasterClass.