For all the data that AI systems continually amass and analyze, enterprise AI agents often suffer from a curious shortcoming: a lack of knowledge. More than data, knowledge is the understanding of what the data means in the context of individual organizations. AI agents need this understanding to reason about situations, make decisions, and ultimately…
The average lifespan of companies has drastically declined over the decades, raising urgent questions about what it takes to build a business that endures. Here is what I’ve learned from my 100+ year-old business.