Welcome back to The State of AI, a new collaboration between the Financial Times and MIT Technology Review. Every Monday for the next two weeks, writers from both publications will debate one aspect of the generative AI revolution reshaping global power. This week, Richard Waters, FT columnist and former West Coast editor, talks with MIT…
Business ethics must go beyond compliance by adopting consistent global standards, embedding values into leadership and daily actions and treating integrity as a strategic advantage that builds lasting trust across markets.
From senior care to plumbing to schools, localized video storytelling shortens the ramp-up time to revenue and gives franchisees confidence from day one.
Automation has become a defining force in the customer experience. Between the chatbots that answer our questions and the recommendation systems that shape our choices, AI-driven tools are now embedded in nearly every interaction. But the latest wave of so-called “agentic AI”—systems that can plan, act, and adapt toward a defined goal—promises to push automation…