This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Anthropic’s Code with Claude showed off coding’s future—whether you like it or not At Anthropic’s developer event in London this week, Code with Claude, attendees were asked if they’d shipped code…
From post-purchase flows to community digests, here’s how to build an email lifecycle that keeps subscription health customers engaged long after they buy.
Meta and YouTube must pay $3 million in compensatory damages after a jury ruled their addictive app features caused mental health harm to a young user.
Why trust and emotional connection, not speed or automation, drive lasting loyalty — and how you can use humans and technology together to keep customers coming back.