Clients Love You — Until They Don’t. Here’s How We Survived Losing a Client of 30 Years.
Have you ever had a customer unceremoniously dump you? Here is what I learned after a longtime client dumped us.
Achieving operational excellence with AI
Frameworks like Lean Six Sigma and business process management (BPM) first gained traction because they promised clarity in the chaos—a structured way to bring order to messy, sprawling operations. Lean Six Sigma emphasized statistical rigor and quality control; BPM created end-to-end maps of how work should flow across departments. Both offered a repeatable way to…
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The Financing Game Has Changed. Here’s What Lenders Want to See Now.
In a tighter credit environment, lenders aren’t underwriting growth stories — they’re underwriting survival.
AI researchers continue to leave Google for its rivals
Top AI researchers Jonas Adler and Alexander Pritzel are leaving Google for Anthropic, following departures from top scientists Noam Shazeer and John Jumper.
The memory chip crunch is paying off for this U.S. company
Revenue quadrupled to $41.45 billion compared with the same period a year ago. The company’s profit, meanwhile, rose from $1.88 billion to an incredible $28.2 billion year-over-year.
New website names and shames companies that still don’t offer passkeys to users
According to a new site, 24% of the most popular websites in the world don’t offer support for passkeys, which are considered the most secure way to log into apps and services.
After $350M in Sales and Retiring at 39, He Built Another Business to Make Cooking Safer: ‘A Guarantee for Success’
Galen Bradford had too many ideas to stay retired.
Companies are scrambling to stop employees from maxing out AI budgets with small tasks
The tokenmaxxing era was brief. We now appear to be entering the era of token rationing.
Here’s why Slate changed the battery in its cheap EV truck
While there was probably a moment when Slate’s leadership had to green-light the switch from one battery type to another, the momentum toward that decision had been building for years.
Target’s Strategy Will Rise or Fall on the 2% Difference
The retailer’s turnaround won’t be decided by the boldness of its strategy, but by whether thousands of daily decisions point the same direction.
These Are the 5 Biggest Mistakes Amazon Sellers Make When Choosing a Product to Sell
Most Amazon sellers don’t fail at fulfillment or customer service. They fail at product selection. Here are the most common product research mistakes, why they happen, and how to avoid them before a single dollar of inventory is committed.