TopTechTrends

Service culture guide Jeff Toister shares his tips on how to provide employees with effective customer service training to impress your customers.

Let’s break down several key renewable energy resources and what investors can look forward to in the 2020s.

The AI-powered news reading app Artifact, built by Instagram’s co-founders, has been transforming itself into a more social experience over time with recent launches like profiles, commenting, link sharing and more. But yesterday, the app launched one of its most social features yet: the ability for users to post their own content directly on Artifact, […]

Zapier today announced the launch of Canvas, a new tool that aims to help its users plan and diagram their business-critical processes — with a fair bit of AI sprinkled in there to help them turn those processes into Zapier-based automations. Canvas is now in early access. In addition, the company also today announced that […]

London-based startup Apron announced that it has raised a $15 million funding round in a Series A funding led by Index Ventures with Bessemer Venture Partners and Visionaries Club also participating. The company wants to help small companies when it comes to processing invoices. Apron is specifically targeting small companies that don’t have a finance […]

The impact of AI-first companies will be greater, financial returns superior, and moats more enduring than their AI-enabled counterparts.

Google is opening up its generative AI search experience to teenagers, the company announced on Thursday. The company is also introducing a new feature to add context to the content that users see, along with an update to help train the search experience’s AI model to better detect false or offensive queries. The AI-powered search […]

Norway’s data protection authority has asked a European Union regulator to take a binding decision on whether its emergency sanction on Facebook and Instagram tracking and profiling users for ad targeting without their consent should be made permanent and applied across the EU single market, not just locally. The move could lead to a blanket […]

If you haven’t noticed, a growing amount of code that’s being generated today is “AI-assisted.” In fact, Scott Guthrie, Microsoft’s Executive Vice President of Cloud and AI, estimated back in March that upwards of 40% the code that developers were uploading to the AI developer tool GitHub Copilot was both “AI-generated and unmodified.” Now, the […]

On the heels of the debut of its Bedrock service for building generative AI apps, Amazon has launched a new enterprise plan for CodeWhisperer, its AI-powered service to generate and suggest code. The new plan, aptly called CodeWhisperer Enterprise Tier, introduces new functionality that allows a company to integrate their internal codebases and resources to […]