The former CEO of Character.AI, which Disney previously sent a cease-and-desist letter to, will serve as the company’s first-ever chief technology officer.
For years, legacy technology has been a problem companies knew they needed to solve, but one they often struggled to tackle. The cost, complexity, and risk of replacing business-critical systems could make modernization feel like a disruption to manage instead of an opportunity to pursue. But with the rise in customer expectations and the changes…