This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Why this battery company is pivoting to AI Qichao Hu doesn’t mince words about the state of the battery industry. “Almost every Western battery company has either died or is going to die. It’s kind of…
From post-purchase flows to community digests, here’s how to build an email lifecycle that keeps subscription health customers engaged long after they buy.
From post-purchase flows to community digests, here’s how to build an email lifecycle that keeps subscription health customers engaged long after they buy.
Meta and YouTube must pay $3 million in compensatory damages after a jury ruled their addictive app features caused mental health harm to a young user.
Why trust and emotional connection, not speed or automation, drive lasting loyalty — and how you can use humans and technology together to keep customers coming back.