Why Great Customer Experience Starts With Inspired Leadership
Leadership and customer service training work together to create a purpose-driven and customer-centered culture and exceptional customer service and customer experience results
Aspora gets $50M from Sequioa to build remittance and banking solutions for Indian diaspora
India has been one of the top recipients of remittances in the world for more than a decade. Inward remittances jumped from $55.6 billion in 2010-11 to $118.7 billion in 2023-24, according to data from the country’s central bank. The bank projects that figure will reach $160 billion in 2029. This means there is an […]
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Spotify Is Down for Tens of Thousands of Users as Mass Outage Continues. Here’s What We Know.
Spotify says it is aware of the issue and working to resolve it.
OpenAI launches a pair of AI reasoning models, o3 and o4-mini
OpenAI announced on Thursday the launch of o3 and o4-mini, new AI reasoning models designed to pause and work through questions before responding. The company calls o3 its most advanced reasoning model ever, outperforming the company’s previous models on tests measuring math, coding, reasoning, science, and visual understanding capabilities. Meanwhile, o4-mini offers what OpenAI says […]
OpenAI debuts Codex CLI, an open source coding tool for terminals
In a bid to inject AI into more of the programming process, OpenAI is launching Codex CLI, a coding “agent” designed to run locally from terminal software. Announced on Wednesday alongside OpenAI’s newest AI models, o3 and o4-mini, Codex CLI links OpenAI’s models with local code and computing tasks, OpenAI says. Via Codex CLI, OpenAI’s […]
Two Microsoft Apps People Can’t Stop Talking About—Now Down to $15
Try Microsoft Project or Microsoft Visio at all-time low prices.
JPMorgan Chase Is Now Suing More Customers Who Took Part in the ‘Infinite Money Glitch’ TikTok Trend
JPMorgan says that the trend was check fraud.
Bluesky feed builder Graze raises $1M, rolls out ads
Graze, a startup that lets people build and monetize custom feeds for Bluesky’s social network, has attracted new capital. Pre-seed investors, led by Betaworks and Salesforce Ventures, have invested $1 million in the company’s small team, which is working to give users control over their algorithms and social media experiences. Graze’s software, available via the […]
Apple races to surpass rivals in quest to eliminate carbon pollution
Apple reported on Wednesday that is more than halfway to its 2030 goal.
Kia is pitching Americans an affordable EV sedan with EV4 debut
Kia debuted its 2026 EV4 sedan at the New York International Auto Show on Wednesday, its first global electric sedan and one designed for customers looking for an affordable EV. Whether U.S. customers will gravitate towards a sedan is an open question — and one Kia isn’t necessarily betting on. The company launched sales of […]
Startup funding hit records in Q1. But the outlook for 2025 is still awful.
Startups attracted $91.5 billion in venture capital funding in Q1, according to the latest report from data provider PitchBook. This figure not only exceeds the previous quarter’s allocation by 18.5% but also represents the second-highest quarterly investment in the last decade. Despite this seemingly positive news, Kyle Stanford, lead U.S. venture capital analyst at PitchBook, […]