Chatbots vs. Virtual Assistants — Which is Better? A Complete Guide For Your Business Needs
You must align each AI technology with your unique goals to deliver an experience that attracts customers.
India’s MoEngage bets that the future of marketing is millions of AI agents
The all-cash deal gives MoEngage access to technology that assigns AI agents to individual customers.
Technology
Chatbots vs. Virtual Assistants — Which is Better? A Complete Guide For Your Business Needs
You must align each AI technology with your unique goals to deliver an experience that attracts customers.
The Download: record-breaking subsea tunnels and flexible data centers
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Inside the world’s deepest and longest subsea road tunnel —Niall Firth I’m currently around 1,000 feet beneath the North Sea, in a dark, dank cave. It smells weird. And I’m increasingly…
Inside the world’s deepest and longest subsea road tunnel
It’s cold, it’s very, very noisy, and—if I can be quite honest with you—I’m not feeling super relaxed. I’m currently around 300 meters, or 1,000 feet, beneath the North Sea, in a dark, dank cave. It smells weird. And I am increasingly aware of the pressure from millions of tons of seawater just above my…
The Download: AI bottleneck debates, and BCI trials take off
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. A startup claims it broke through a bottleneck that’s holding back LLMs AI startup Subquadratic came out of stealth last month with a huge claim: it had solved a mathematical bottleneck…
A startup claims it broke through a bottleneck that’s holding back LLMs
Miami-based AI startup Subquadratic came out of stealth mode last month with a huge claim. It announced that it had solved a mathematical bottleneck that had been holding back large language models for almost a decade. The details were thin, and many people were unconvinced. But Subquadratic has started to bring the receipts, sharing the…
The inevitable weakness of metrics
There are plenty of useful things a metric can reveal. There are even more it can obscure or corrupt. It took me well over a decade of tracking my own life in ever greater detail to fully appreciate this duality, which probably reveals something about both me and the nature of measurement. Like a lot…
Brain-computer interface trials are taking off
This week, I covered the story of Casey Harrell—a man with ALS who is “the first power user” of a brain implant, according to the researchers who worked with him. Harrell is paralyzed and unable to speak coherently without the device. He has now spent almost three years using a brain-computer interface (BCI) that enables…
The Download: a new hunt for dark matter and Kenya’s case for going solar
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. The search for dark matter has been blown wide open For decades, physicists have hunted for weakly interacting massive particles (WIMPs), a leading candidate for dark matter. But their search has…
Geoengineering still faces major practical challenges
Solar geoengineering is often portrayed as a sort of emergency brake. Something along the lines of Pull in case of climate emergency to scatter light-reflecting particles to bounce sunlight out of the atmosphere and cool the planet. But it might be less like a simple brake and more like a complicated, entirely unsolved puzzle. Some…