Technology

Despite years of digitization, organizations capture less than one-third of the value expected from digital investments, according to McKinsey research. That’s because most big companies begin with technological capabilities and bolt applications onto them, rather than starting with customer needs and working backward to technology solutions. Not prioritizing the customer can create fragmented solutions; disjointed…

The changes may be less perceptible than in smartphones, tablets, or wearables, but chargers have also been quietly reinvented over the last decade. At one time a bulky mix of tangled cables and connectors, slow to perform and prone to overheating, they’re now smaller, safer, and faster, thanks to a slew of technological advances. These…

In finance departments that have long been defined by precision and control, AI has arrived less as a neatly managed upgrade than as a quiet insurgency. Employees are already using it while leadership races to impose structure, governance, and strategy after the fact. The result is a paradox: one of the most tightly regulated functions…

This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Here’s what you need to know about the cruise ship hantavirus outbreak Last week, eight passengers aboard a Dutch-flagged cruise ship contracted a type of hantavirus transmitted by rats. Three have…

This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. We’ve entered the era of AI malaise AI is spreading everywhere, and it is not going away. But what will it do? What effect will it have on our society? Will…

This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. What’s next for IVF IVF has brought millions of babies into the world over the last four decades. But the process can still be slow, painful, and expensive—and far from guaranteed…