Your Competitors Are Already Using These 4 Customer Service Strategies — Are You?
It’s time to put customers back at the center of growth.
Achieving operational excellence with AI
Frameworks like Lean Six Sigma and business process management (BPM) first gained traction because they promised clarity in the chaos—a structured way to bring order to messy, sprawling operations. Lean Six Sigma emphasized statistical rigor and quality control; BPM created end-to-end maps of how work should flow across departments. Both offered a repeatable way to…
The Spectrum of Platform Risk
Platform risk shouldn’t be binary, but rather one of many variables used to evaluate an investment.
Waymo is getting into the corporate travel business
One of Waymo’s first enterprise customers is Carvana.
From Digg to deals: Kevin Rose on reinvention and investing at TechCrunch Disrupt 2025
Kevin Rose, Digg founder and True Ventures partner, returns to the Disrupt Stage at TechCrunch Disrupt 2025 to talk pivots, reinvention, and spotting the next wave of breakout startups.
Google makes real-world data more accessible to AI — and training pipelines will love it
Google’s Data Commons gets an MCP Server to help AI systems access massive amounts of real-world data.
YouTube will reinstate accounts banned for spreading misinformation
“YouTube values conservative voices on its platform and recognizes that these creators have extensive reach and play an important role in civic discourse,” the company’s legal counsel wrote.
Step into the future: The full AI Stage at TechCrunch Disrupt 2025
The AI Stage at TechCrunch Disrupt 2025, happening October 27–29 in San Francisco, is officially locked and loaded, featuring the powerhouses shaping the future of artificial intelligence. Explore the full agenda and grab your pass with savings of up to $668.
Leads Are the Lifebloood of Your Business — and AI Chatbots Can Help You Find Better Ones
If you are not already using a chatbot on your website, you may be missing out on potential SEO and lead-generation opportunities.
5 Tech Products to Put Your Mind at Ease
With Emmy Award-winning tech expert Mario Armstrong’s top finds, your 9-to-5 will have more joys and fewer frustrations — and your downtime will benefit too.
Answering This Question Can Predict Your Startup’s Success
We studied 7,000 entrepreneurs, comparing their attitudes to their business results. The insights were surprising.