This story originally appeared in The Algorithm, our weekly newsletter on AI. To get stories like this in your inbox first, sign up here. Imagine coming in to work to learn that a new underling will report to you. The worker is not a person but an AI tool—one that your company nonetheless calls Alex, an…
With the new Live order chat feature, merchants can message with customers in real-time to do things like confirm replacements for sold out items, clarify special requests, and check in on dietary or allergy preferences.
For the past couple of years, OpenAI has felt like a one-man brand. With his showbiz style and fundraising glitz, CEO Sam Altman overshadows all other big names on the firm’s roster. Even his bungled ouster ended with him back on top—and more famous than ever. But look past the charismatic frontman and you get…