A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
Disagreements are an inevitable part of life, whether in the workplace or in personal relationships. How we handle these moments of conflict can greatly influence the outcome.
These seven Hispanic CEOs and founders are sharing the insights that helped them go from starting from scratch to running successful businesses — and you can apply these lessons to your journey today.
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. AI-generated images can teach robots how to act Generative AI models can produce images in response to prompts within seconds, and they’ve recently been used for everything from highlighting their own inherent bias…