Frameworks like Lean Six Sigma and business process management (BPM) first gained traction because they promised clarity in the chaos—a structured way to bring order to messy, sprawling operations. Lean Six Sigma emphasized statistical rigor and quality control; BPM created end-to-end maps of how work should flow across departments. Both offered a repeatable way to…
Of all the words in the dictionary, Sarah Franklin says “balance” is perhaps her favorite – especially when it comes to companies embracing AI. Franklin leads the Jack Altman-founded employee performance software company Lattice, which is now worth $3 billion. Both on stage at SXSW London and in conversation with TechCrunch, she spoke a lot […]
OpenAI’s head of marketing, Kate Rouch, has announced she’s stepping away from her role for three months while she undergoes treatment for invasive breast cancer.