4 Steps to Building a DIY Marketing Plan That Really Works
Stop wasting your time and money — this is the foundation of a marketing strategy that leads to sales and brand loyalty.
Pairing live support with accurate AI outputs
A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
The Download: introducing our 35 Innovators Under 35 list for 2024
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Introducing: our 35 Innovators Under 35 list for 2024 Tomorrow’s technologies are being developed today. And every year, we recognize young people from around the world who are leading the way through their…
2024 Innovator of the Year: Shawn Shan builds tools to help artists fight back against exploitative AI
Shawn Shan is one of MIT Technology Review’s 2024 Innovators Under 35. Meet the rest of this year’s honorees. When image-generating models such as DALL-E 2, Midjourney, and Stable Diffusion kick-started the generative AI boom in early 2022, artists started noticing odd similarities between AI-generated images and those they’d created themselves. Many found that their work…
What impact will AI have on video game development?
This story is from The Algorithm, our weekly newsletter on AI. To get it in your inbox first, sign up here. Video game development has long been plagued by fear of the “crunch”—essentially, being forced to work overtime on a game to meet a deadline. In the early days of video games, the crunch was often…
People Have Mixed Reactions to Apple’s New iPhone 16 Lineup
Dismissive, admiring, humorous — the iPhone 16 sparked it all.
Apple Adds AI Writing Tools to the iPhone 16. Here’s Why That Could Be a Problem.
Writing is a leading use case of AI.
Is Workplace Trust Dead? A ‘Big Four’ Firm Will Soon Use Location Data to Track Employees
Partners and staff at PwC are expected to be in the office or with clients 60% of their workweek starting in January.
Use This ‘Simple Yet Timeless’ Career Advice That Will Change Your Outlook on Career Advancement
Whether you are trying to advance your career, take a step back or focus on other things, I’ve found this advice helpful in navigating my life.
6 Ways to Enhance Collaboration and Communication With Workflow Automation
How establishing specific objectives and using workflow automation can enhance client satisfaction and overall business success.
Want to Scale? Streamline Your Decision-Making Process in 3 Steps
Scaling a business hinges on streamlined decision-making. Leaders must be agile, making accurate and timely decisions to ensure success.