Why trust and emotional connection, not speed or automation, drive lasting loyalty — and how you can use humans and technology together to keep customers coming back.
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. How a breakthrough gene-editing tool will help the world cope with climate change Jennifer Doudna, one of the inventors of the breakthrough gene-editing tool CRISPR, says the technology will help the world grapple…