If You’re a Founder Who’s Never Done Customer Support, You’re Building Your Business Blind. Here’s How.
When I first started my company, I spent years handling customer support myself — and I wouldn’t trade that experience for anything.
Customer Loyalty Is Becoming More Fragile. Here’s the Leadership Mistake That’s Fueling Its Decline.
Why trust and emotional connection, not speed or automation, drive lasting loyalty — and how you can use humans and technology together to keep customers coming back.
YouTube TV introduces cheaper bundles, including a $65/month sports package
YouTube TV is offering new, less expensive plans that can be customized around topics like sports, news and entertainment.
Discord to roll out age verification next month for full access to its platform
All users will be put into a “teen-appropriate experience” by default unless they prove that they are adults.
The Innovation Arbitrage Everyone Ignores — and Why It Creates Breakthrough Companies
Here’s why the most valuable breakthroughs come from questioning constraints no one thinks to challenge.
Uber to buy delivery arm of Turkey’s Getir
The deal will see Uber paying $335 million at the outset to purchase Getir’s food delivery business. Uber will also pay $100 million for a 15% stake in Getir’s grocery, retail and water delivery business.
Call for speakers: TechCrunch Founder Summit 2026
Submit to speak at TechCrunch Founder Summit 2026 to lead a roundtable. Share scaling insights with 1,100 founders on June 23 in Boston. Apply here.
The battle begins: 2026 Startup Battlefield 200 nominations are open
Calling Pre-Series A founders: nominations for TechCrunch Startup Battlefield 200 are open. Compete in the world’s most iconic pitch competition at Disrupt 2026 from October 13 – 15.
Michael Bay Is Suing Cadillac for $1.5 Million For Its Super Bowl Ad
The “Transformers” director says Cadillac F1 allegedly stole his concepts after firing him.
Manage Entrepreneurial Stress with This Lifetime Art Therapy App for $40
These 15-minute guided sessions can help business owners build resilience and reduce anxiety.
This Unspoken Threat Is Derailing Entrepreneurs Everywhere — Don’t Let It Take You Down Next
Decision fatigue can be one of the biggest obstacles to your success. Here’s how you can overcome it.