This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. The US spent billions on border surveillance. Why can’t it catch people before they die? When José Morales Bernal crossed the border into the US in April 2024, the day before…
Trust isn’t damaged by the news itself — it’s damaged by how it’s delivered; here’s the four-part framework that keeps teams engaged even when the message is hard.