A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
This article aims to provide entrepreneurs with basic knowledge and understanding of the potential of immersive technologies and generative AI in business and discuss their impact on the global business agenda.
The three-time Home Depot Head Coach of the Year and one of the winningest coaches in college football history breaks down his playbook for team success.
It’s not a new message, but it’s an important message worth repeating to any business hoping to cultivate a lasting connection with existing and potential clients: Tell a story. This potent form of PR speaks to people much louder than advertising slogans, graphs and charts, or sales pitches.