A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
As the CEO and co-founder of a growing tech company, I’ve had the privilege of overseeing hundreds of employees as they’ve moved through our team. Here’s what it takes to stand out from the crowd and get noticed by leadership.
McDonald’s will debut a new “Collector’s Meal” this month, featuring one of six collectible glasses adorned with nostalgic designs. Known for its history of commemorative glasses, the fast food giant’s latest offerings spotlight iconic characters and toys from past Happy Meals.
Two world-class athletes are bringing competitive spirit and dedication to a lawn care franchise. Find out how being Olympic champions has influenced their approach to business.