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Pairing live support with accurate AI outputs
A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
The Download: robotic table tennis, and future space habitats
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Google DeepMind trained a robot to beat humans at table tennis What’s new: Google DeepMind has trained a robot to play table tennis at the equivalent of amateur-level competitive performance, the company has…
Starting a Business? Before You Seek VC Money, Here’s Why Bootstrapping May Be the Better Choice.
Here’s why bootstrapping is the key to building a sustainable business that can scale.
Google DeepMind trained a robot to beat humans at table tennis
Do you fancy your chances of beating a robot at a game of table tennis? Google DeepMind has trained a robot to play the game at the equivalent of amateur-level competitive performance, the company has announced. It claims it’s the first time a robot has been taught to play a sport with humans at a…
Watch a video showing what happens in our brains when we think
This article first appeared in The Checkup, MIT Technology Review’s weekly biotech newsletter. To receive it in your inbox every Thursday, and read articles like this first, sign up here. What does a thought look like? We can think about thoughts resulting from shared signals between some of the billions of neurons in our brains. Various chemicals are…
This futuristic space habitat is designed to self-assemble in orbit
More people are traveling to space, but the International Space Station can only hold 11 people at a time. The Aurelia Institute, a nonprofit space architecture lab based in Cambridge, MA, has an approach that may help: a habitat that can be launched in compact stacks of flat tiles and self-assemble in orbit. Building large…
Rocket Lab’s sunny outlook bodes well for future constellation plans
Rocket Lab surpassed $100 million in quarterly revenue for the first time, a 71% increase from the same quarter of last year. This is just one of several shiny accomplishments executives showed off to investors on Thursday — and a good omen for the space company’s medium-term ambitious plans. Executives continued to tease plans for […]
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CloudPay, a payroll services provider, lands $120M in new funding
In 1996, two companies, Patersons HR and Payroll Solutions, formed a venture called CloudPay to provide payroll and payments services to enterprise clients. CloudPay grew quietly over the next several decades, adding workflow automation features to maintain pace with upstart rivals. It’s still growing, CFO Andy Thomson assures TechCrunch. Thomson claims that CloudPay is handling […]
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Security bugs in ransomware leak sites helped save six companies from paying hefty ransoms
The vulnerabilities allowed one security researcher to peek inside the leak sites without having to log in.
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Jamie Dimon Says a Mild Recession Is Still on the Table: ‘There’s a Lot of Uncertainty Out There’
Economists at JPMorgan Chase raised their odds of a recession in 2024 to 35% on Wednesday.