A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
Whether you consider yourself “right-brained” or “left-brained,” you must access your creative and analytical sides to convince investors to fund your business.
Scaling presents new challenges like manually wrangling growing data, hiring employees and figuring out which digital tools are worth investing in. Consider these five strategies to take your growing small business to the next level.
Whether you consider yourself “right-brained” or “left-brained,” you must access your creative and analytical sides to convince investors to fund your business.
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. The world’s next big environmental problem could come from space In September, a unique chase took place in the skies above Easter Island. From a rented jet, a team of researchers captured a…
Scaling presents new challenges like manually wrangling growing data, hiring employees and figuring out which digital tools are worth investing in. Consider these five strategies to take your growing small business to the next level.