How to Create a Customer-Centric Culture For Your Entire Team

November 8, 2024

It’s not just up to your sales or service teams to give good customer service; every employee plays a role. Learn how to build a customer-centric culture that exceeds customer expectations and sets your business apart.

She Worked for Ronald Reagan in the 1980s. Now She’ll Be the First Woman Chief of Staff in the White House.

November 8, 2024

Meet Susie Wiles, President-elect Donald Trump’s new chief of staff.

4 Coaching Stages Every Leader Should Master to Help Others Grow

November 8, 2024

Effective mentorship involves adapting your approach to match each person’s growth stage, ultimately guiding them toward independence and the ability to mentor others.

The ‘Whale’ Who Bet Big on Donald Trump’s Second Presidency Actually Won $85 Million, Way More Than First Reported. Here’s How He Did It.

November 8, 2024

The trader made a series of risky bets on the presidential election — all of which came true.

5 Signs That a Toxic Company Culture Is Creeping Into Your Organization

November 8, 2024

Toxic company culture is like a silent killer. It doesn’t just show up one day — it creeps in slowly, chipping away at everything you’ve worked so hard to build.

FedEx and UPS Are Slashing Prices to Win Your Business This Holiday Season: ‘No Customer Is Too Small’

November 8, 2024

The shipping rivals are offering smaller customers deals typically reserved for large companies ahead of a shorter holiday season.

‘The Sword We Refuse to Die On’: Why Chip and Joanna Gaines Want to Take New Risks and Make Unexpected TV Shows

November 8, 2024

How Chip and Joanna Gaines define their entrepreneurial mission — and why it’s so important to their success.

There’s a Major Shift Happening With Independent Workers — and Business Owners Who Ignore It Are at Risk

November 8, 2024

According to the MBO Partners State of Independence Report 2024, the number of individuals choosing to work independently full-time has increased from 13.6 million in 2020 to 27.7 million today. How will you embrace this independent workforce?

The Holidays Are Nearing — Combat Productivity Lulls in Your Business With These 3 Strategies

November 8, 2024

Ergonomics is a strategic advantage for businesses looking to boost productivity. Addressing the physical needs of your team doesn’t just create a more pleasant workplace; you’re setting the stage for better performance, fewer energy dips and sustained focus throughout the workday.

IHOP and Applebee’s Are Opening Their First Co-Branded Location in the U.S. — Find Out Where It Is

November 8, 2024

After announcing the collaboration last winter, the first co-branded location will open in early 2025.

The Download: OpenAI unveils GPT-Red and heat pumps rise in the US