Starbucks’ Turnaround Is ‘Ahead of Schedule’ as Sales Beat Expectations
The coffee chain got a sales boost thanks to faster service times and a $30 bear cup.
Customer Loyalty Is Becoming More Fragile. Here’s the Leadership Mistake That’s Fueling Its Decline.
Why trust and emotional connection, not speed or automation, drive lasting loyalty — and how you can use humans and technology together to keep customers coming back.
Why Smart Marketers Treat This Investment the Way CEOs Treat Buildings
The biggest risk in marketing today isn’t overspending, it’s abandoning differentiation before it ever has time to work.
Southwest’s Signature Open Seating Is Gone — And Some Customers Aren’t Happy
The airline rolled out assigned seating this week, ending a 54-year-old policy.
India is teaching Google how AI in education can scale
With the highest global usage of Gemini for learning, India is emerging as a key market shaping Google’s approach to AI in education.
Flapping Airplanes and the promise of research-driven AI
A new AI lab called Flapping Airplanes launched yesterday, and a Sequoia partner has an interesting take on why they stand out.
A Breakthrough Medical Technology Is Nearing FDA Review. And a $5B Market.
How a one-minute dental treatment became a big opportunity.
Tesla’s energy storage business is growing faster than any other part of the company
Energy storage products like the Megapack, Megablock, and Powerwall drove
Spotify rolls out group chats
Spotify users can now share the podcasts, playlists, and audiobooks they’re listening to with up 10 people.
Apple’s new iPhone and iPad security feature limits cell networks from collecting precise location data
The new security feature makes it more difficult for police and malicious hackers to obtain a person’s precise location data from a cell phone company.
Google Maps now lets you access Gemini while walking and cycling
When you’re walking around and navigating with Maps, you can now ask Gemini questions like “What neighborhood am I in?” or “What are top-rated restaurants nearby?”