For years, legacy technology has been a problem companies knew they needed to solve, but one they often struggled to tackle. The cost, complexity, and risk of replacing business-critical systems could make modernization feel like a disruption to manage instead of an opportunity to pursue. But with the rise in customer expectations and the changes…
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. How this grassroots effort could make AI voices more diverse We are on the cusp of a voice AI boom, as tech companies roll out the next generation of artificial-intelligence-powered assistants. But the…
We are on the cusp of a voice AI boom, with tech companies such as Apple and OpenAI rolling out the next generation of artificial-intelligence-powered assistants. But the default voices for these assistants are often white American—British, if you’re lucky—and most definitely speak English. They represent only a tiny proportion of the many dialects and…