A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
Successfully managing a personal/company brand (how its seen and presented by big-tech search algorithms) is doable even by small operations, via a few critical moves.
Discover insider strategies for maintaining a consistent brand identity, overcoming challenges and adapting to industry changes to ensure long-term success.
It costs money to outfit your team and employees with the necessary productivity tools, but you can cut back on business expenses by opting for this Microsoft Office 2021 lifetime license instead of Microsoft 365.
As the iconic indie rock band prepares for a national tour, Perry Farrell, lead singer of Jane’s Addiction and founder of Lollapalooza, discusses the past, present and future of music.
Mindful leadership transformed my startup during a crisis. Here are three key qualities that helped: recognizing and changing destructive patterns, separating ego from self, and embracing a generative drive to lead with purpose and resilience.