A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
He Jiankui, the Chinese biophysicist whose controversial 2018 experiment led to the birth of three gene-edited children, says he’s returned to work on the concept of altering the DNA of people at conception, but with a difference. This time around, he says, he will restrict his research to animals and nonviable human embryos. He will…
Both founders and candidates navigate a journey filled with risks and rewards. How can these paths align? Discover practical tips to build a strong team from day one.