December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

Hive ransomware actors have extorted over $100M from victims, says FBI

November 18, 2022

The U.S. government has warned of ongoing malicious activity by the notorious Hive ransomware gang, which has extorted more than $100 million from its growing list of victims. A joint advisory released by the FBI, the U.S. Cybersecurity and Infrastructure Security Agency, and the Department of Health and Human Services on Thursday revealed that the Hive […]

Hive ransomware actors have extorted over $100M from victims, says FBI by Carly Page originally published on TechCrunch

Fund of funds Sweetwood Ventures bets big on VC’s smallest funds

November 18, 2022

Despite legacy venture capital firms continuing to raise bigger and bigger funds, LPs may have more luck focusing on the small stuff. Amit Kurz, a general partner at Israel-based fund of funds Sweetwood Ventures, thinks so. He told TechCrunch that last year he started to notice more and more tiny funds he wasn’t familiar with […]

Fund of funds Sweetwood Ventures bets big on VC’s smallest funds by Rebecca Szkutak originally published on TechCrunch

The Download: Twitter may only last weeks, and Meta’s unforced AI error

November 18, 2022
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Former Twitter employees fear the platform might only last weeks Recently-departed Twitter staff have told MIT Technology Review they worry that the platform has weeks to live based on current staffing levels, mass…

Why Meta’s latest large language model only survived three days online

November 18, 2022
On 15 November Meta unveiled a new large language model called Galactica, intended to assist scientists. But instead of landing with the big bang Meta hoped for, Galactica has died with a whimper after three days of intense criticism. Yesterday it took down the public demo that it had encouraged everyone to try out. Meta’s…

Google clamps down on illegal loan apps in Kenya, Nigeria

November 18, 2022

Google is requiring loan apps in Kenya to submit proof of license to operate in the country, failure to which they risk removal from Play Store, its digital distribution service. Those that have applied for licensing from Central Bank of Kenya, and can produce evidence of the same, may also be spared. Google’s action has, […]

Google clamps down on illegal loan apps in Kenya, Nigeria by Annie Njanja originally published on TechCrunch

China’s EV upstart Nio switches on power swap station in Sweden

November 18, 2022

Electric vehicle startup Nio is accelerating its expansion in Europe. The premium EV maker just launched its first power-swapping station in Varberg, Sweden, the company said in a LinkedIn post. When it comes to charging, Nio differentiates itself from its rivals by offering swappable batteries, which are upgradable and charge a monthly subscription fee, on […]

China’s EV upstart Nio switches on power swap station in Sweden by Rita Liao originally published on TechCrunch

These three charts show who is most to blame for climate change

November 18, 2022
Leaders at the annual UN climate conference are still in the thick of negotiations, working to chart a path forward to cut emissions, as well as to address climate impacts that are already occurring.  Part of this second goal includes discussions about establishing funding for “loss and damage” caused by climate change, which richer countries…