December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

Amazon debuts Sparrow, a new bin picking robot arm

November 10, 2022

The bin moving robots designed by Kiva Systems still form the foundation of Amazon’s warehouse robotics play a decade after it acquired the startup. There’s a reason — for example — that the recently announced fully autonomous Proteus robot effectively looks like a green (“Seahawks green,” per robotics VP, Joseph Quinlivan) version of one of […]

Amazon debuts Sparrow, a new bin picking robot arm by Brian Heater originally published on TechCrunch

With $7M raised, Keyo launches a biometric palm verification network

November 10, 2022

Maybe you’ve heard of Keyo. Perhaps you saw the initial round of press the firm did in 2017 — roughly two years after its founding. Or maybe you saw it pop back in 2020, riding the wave of news around Amazon’s lukewarmly received hand-scanner tech. You may have wondered precisely what’s been going on with […]

With $7M raised, Keyo launches a biometric palm verification network by Brian Heater originally published on TechCrunch

SoundHound, the voice AI platform, lays off 10% of staff citing ‘challenging market conditions’

November 10, 2022

SoundHound — maker of the voice AI technology used by Mercedes-Benz, Deutsche Telecom, Snap and Mastercard and more — has laid off about 10% of its workforce amid ongoing economic turmoil across global markets. The Santa Clara-headquartered company — which went public via a SPAC in April of this year — announced the decision to […]

SoundHound, the voice AI platform, lays off 10% of staff citing ‘challenging market conditions’ by Jagmeet Singh originally published on TechCrunch

Sam Bankman-Fried says Alameda Research to wind down trading, FTX attempting to raise capital

November 10, 2022

Sam Bankman-Fried said on Thursday that he will be winding down the trading firm Alameda Research, and is attempting to raise liquidity for the troubled FTX International exchange, as he scrambles to keep the world’s second largest crypto exchange alive after a bailout deal with Binance failed earlier this week. Bankman-Fried said in a series […]

Sam Bankman-Fried says Alameda Research to wind down trading, FTX attempting to raise capital by Manish Singh originally published on TechCrunch

Apple pledges $450M toward expanding the satellite infrastructure powering Emergency SOS

November 10, 2022

As a part of its Advanced Manufacturing Fund, Apple will invest $450 million in satellite network and ground stations to power Emergency SOS, its service for the iPhone 14 and iPhone 14 Pro lineups that uses satellite to route emergency calls, the company announced today. The majority of the funding will go to Globalstar, the […]

Apple pledges $450M toward expanding the satellite infrastructure powering Emergency SOS by Kyle Wiggers originally published on TechCrunch

a16z-backed Tellus wants to help people use their savings to become real estate investors

November 10, 2022

Crypto is not having a good week, as Bitcoin crashed to under $17,000 — its lowest level in two years. The stock market continues to post declines as layoffs abound. Meanwhile, inflation recently reached a 40-year high. For those looking for a safe place to park their cash and actually earn a decent amount of […]

a16z-backed Tellus wants to help people use their savings to become real estate investors by Mary Ann Azevedo originally published on TechCrunch

Roku’s home screen gains a new ‘Sports’ tab for users to access live and on-demand sports content

November 10, 2022

Roku announced today that the home screen menu will now include a new “Sports” tab that gives sports fans instant access to sports events, upcoming events and on-demand sports-related content. The feature on the Roku Home Screen has already begun to roll out to some users and will be gradually added to all Roku devices […]

Roku’s home screen gains a new ‘Sports’ tab for users to access live and on-demand sports content by Lauren Forristal originally published on TechCrunch