December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

It’s no surprise HBO canceled ‘Westworld’ after four seasons

November 5, 2022

In a series of cancellations, HBO has managed to disappoint many viewers as of late. Now, “Westworld” fans will be among them. The network announced today that it is canceling the sci-fi drama after four seasons. The show just aired its season four finale in August. HBO, in a prepared statement, said, “Over the past […]

It’s no surprise HBO canceled ‘Westworld’ after four seasons by Lauren Forristal originally published on TechCrunch

YouTube will soon roll out a ‘Go Live Together’ co-streaming feature to select creators

November 5, 2022

YouTube is gearing up to roll out a new feature that will allow select creators to invite a guest to go live with them, the company announced on its Creator Insider channel and in a blog post. At launch, creators will only be able to co-stream via a phone, as the feature won’t be available […]

YouTube will soon roll out a ‘Go Live Together’ co-streaming feature to select creators by Aisha Malik originally published on TechCrunch

The Download: Twitter’s user exodus, and fixing bridges

November 4, 2022
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Twitter may have lost more than a million users since Elon Musk took over The news: In the days since Elon Musk confirmed his purchase of Twitter on October 27, tweeting “the bird…

Here’s how personalized brain stimulation could treat depression

November 4, 2022
This article is from The Checkup, MIT Technology Review’s weekly biotech newsletter. To receive it in your inbox every Thursday, sign up here. Sending a jolt of electricity through a person’s brain can do remarkable things. You only have to watch the videos of people with Parkinson’s disease who have electrodes implanted in their brains.…

Twitter may have lost more than a million users since Elon Musk took over

November 4, 2022
In the days after Elon Musk’s October 27 purchase of Twitter was confirmed by his tweet saying “the bird is freed,” many Twitter users have threatened to leave, unhappy about the new ownership. People always threaten to leave Twitter and then often fail to follow through—but new data suggests that a significant number of users…

Smartphone data from drivers could help spot when bridges need urgent repairs

November 4, 2022
Smartphones could be used to monitor the safety of bridges much more quickly and cheaply than currently possible, providing engineers with data they can use to fix the structures before they become dangerously unstable. Usually, bridges’ state of repair is monitored in one of two ways: either engineers visually inspect them for cracks and faults,…

The Download: updates from our flagship EmTech event, and cleaning up the grid

November 4, 2022
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. The latest news and announcements from EmTech 2022 Which technologies are creating new opportunities for our planet, our bodies and our businesses? That question was at the forefront of yesterday’s EmTech 2022—MIT Technology…

Major Layoffs At Twitter After Musk’s Takeover

November 4, 2022
Elon Musk’s radical decisions seem to be a new series that the tech tycoon has commenced. Recently an internal email was sent to employees at Twitter saying that in “an effort to place Twitter on a healthy path” they will be informing them about layoffs on account of Musk taking over.