December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

Twitter to delay verification check mark rollout until after US midterm elections

November 7, 2022

Twitter is reportedly delaying the rollout of verification check marks to subscribers as the social network attempts to steer clear of possible impact to Tuesday’s midterm elections. The Elon Musk-owned social media company had planned to roll out the revamped version of its subscription service, Twitter Blue, on Monday. The firm started testing the new […]

Twitter to delay verification check mark rollout until after US midterm elections by Manish Singh originally published on TechCrunch

Netflix is bringing back Stranger Things: Puzzle Tales with new gameplay

November 7, 2022

Netflix is bringing the Stranger Things: Puzzle Tales game to its platform with new gameplay based on the content from Season 4 of the show. Users will be able to play as new characters features in Season 4 in this no-ads game as the company continues its push toward gaming. Users have to solve puzzles […]

Netflix is bringing back Stranger Things: Puzzle Tales with new gameplay by Ivan Mehta originally published on TechCrunch

Twitter Blue subscription with verification may launch in India in ‘less than a month’

November 6, 2022

Twitter may extend its subscription service to India in “less than a month,” its owner and chief executive Elon Musk said, offering a glimpse at just how aggressively he plans to roll out Twitter Blue to the larger world. Twitter launched Twitter Blue in four markets — US, Canada, Australia and New Zealand — last […]

Twitter Blue subscription with verification may launch in India in ‘less than a month’ by Manish Singh originally published on TechCrunch

Elon guts Twitter, Google shutters Hangouts, and the tech layoffs continue

November 6, 2022

Hey, all — welcome back to Week in Review, the newsletter where we sum up the most read TechCrunch stories from the past week. And oof, what a week it was. Want this newsletter in your inbox every Saturday? Sign up here. Signed up? Let’s just dive right in. most read Mass layoffs at Twitter: […]

Elon guts Twitter, Google shutters Hangouts, and the tech layoffs continue by Greg Kumparak originally published on TechCrunch

Twitter begins rolling out $7.99 Twitter Blue plan with verification, fewer ads

November 6, 2022

Update: It appears that the launch might’ve been premature. According to a tweet by Esther Crawford, a product lead at Twitter, the new Twitter Blue plan isn’t live yet but some users are seeing notifications as part of a live test.  Just days after newly minted Twitter CEO Elon Musk floated changes to Twitter’s system […]

Twitter begins rolling out $7.99 Twitter Blue plan with verification, fewer ads by Kyle Wiggers originally published on TechCrunch

This Week in Apps: Twitter chaos, Mastodon grows and WhatsApp launches Communities

November 5, 2022

Welcome back to This Week in Apps, the weekly TechCrunch series that recaps the latest in mobile OS news, mobile applications and the overall app economy. Global app spending reached $65 billion in the first half of 2022, up only slightly from the $64.4 billion during the same period in 2021, as hypergrowth fueled by […]

This Week in Apps: Twitter chaos, Mastodon grows and WhatsApp launches Communities by Sarah Perez originally published on TechCrunch