December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

Elon Musk completes Twitter purchase, Meta’s in trouble and it’s time to admit self-driving cars ain’t gonna happen

October 29, 2022

Hey, folks, welcome back to another edition of TechCrunch Week in Review, the place where we point you to the hottest stories of the past sevenish days. I’m stepping in front of the laptop for Greg Kumparak this week, but don’t fret, he will be back soon. If you want this goodness in your inbox […]

Elon Musk completes Twitter purchase, Meta’s in trouble and it’s time to admit self-driving cars ain’t gonna happen by Henry Pickavet originally published on TechCrunch

Venture capital will soon be brimming with ghosts

October 29, 2022

Welcome to Startups Weekly, a nuanced take on this week’s startup news and trends by Senior Reporter and Equity co-host Natasha Mascarenhas. To get this in your inbox, subscribe here. “There’s more dry powder powder than ever before.” “There’s never been a better time to start a startup.” “Discipline is the new scale.” (OK, OK, […]

Venture capital will soon be brimming with ghosts by Natasha Mascarenhas originally published on TechCrunch

This Week in Apps: Elon buys Twitter, new App Store rules, gambling ads backlash

October 29, 2022

Welcome back to This Week in Apps, the weekly TechCrunch series that recaps the latest in mobile OS news, mobile applications and the overall app economy. Global app spending reached $65 billion in the first half of 2022, up only slightly from the $64.4 billion during the same period in 2021, as hypergrowth fueled by […]

This Week in Apps: Elon buys Twitter, new App Store rules, gambling ads backlash by Sarah Perez originally published on TechCrunch

Elon Musk doesn’t know what it takes to make a digital town square

October 29, 2022
It was in 2009 when the power of Twitter really became evident. As some Iranians tweeted through the country’s elections during a media blackout, the site began to emerge as a critical tool of global activists. Later movements, including the 2011 Egyptian revolution and the Movement for Black Lives, relied on Twitter to disseminate information…

Why “generative AI” is suddenly on everyone’s lips: it’s an “open field”

October 29, 2022

If you’ve been closely following the progress of Open AI, the company run by Sam Altman whose neural nets can now write original text and create original pictures with astonishing ease and speed, you might just skip this piece. If, on the other hand, you’ve only been vaguely paying attention to the company’s progress and […]

Why “generative AI” is suddenly on everyone’s lips: it’s an “open field” by Connie Loizos originally published on TechCrunch