Personas persist throughout the entire customer lifecycle and are more than just a way to segment customer types; it’s a DNA marker.
How we used data-driven personas to radically improve the customer experience by Walter Thompson originally published on TechCrunch
Brave just announced that it is now exclusively using its own index for its search engine. In other words, it doesn’t rely on third-party solutions like Bing anymore. When the company launched Brave Search in 2021, it mentioned that it relied on other providers for nearly 13% of its queries. A year later, that number […]
Brave Search doesn’t use Bing’s index anymore by Ivan Mehta originally published on TechCrunch
Reddit announced Thursday that it is testing Discord-like chat channels with select subreddits. With this move, the social network is trying to give more avenues for community members to interact with each other apart from the usual asynchronous commenting system. The company said it is starting this test with 25 volunteer subreddits — the company didn’t […]
Reddit is testing Discord-like channels for community chat by Ivan Mehta originally published on TechCrunch