Your Online Customer Experience Is More Than a Buzzword — It’s the Backbone of Your Business. Here’s How to Optimize It.
If you want to scale your business, you need to have top-tier online customer service. Here’s how you achieve that.
What Flock’s defenders are missing
This story originally appeared in The Algorithm, our weekly newsletter on AI. To get stories like this in your inbox first, sign up here. Flock, the police-tech giant known for its network of some 120,000 automatic license plate readers around the US, announced some changes to its platform last Thursday. The updates are meant to prevent…
The D’Amelios, TikTok’s ‘First Family,’ Reveal How They Create Multi-Million Dollar Brands — And Their 5 Secrets to Success.
What you can learn from TikTok’s First Family.
Access 15-Minute Book Summaries for Just $59.97 Ahead of Fall
Learn new things in your spare time with this summary app.
3 Expert Customer Service Language Tips to Never Forget
Follow this customer service advice on three customer service issues involving language.
Facebook rolls out multiple personal profiles feature
Facebook will now allow users to create multiple personal profiles in an effort to help users feel “freer” to engage on the platform, the company announced today. The move makes sense, so much so that one wonders what took the company so long to roll it out. Some Facebook users hesitate to share work-related updates […]
Snapchat now has over 5 million paying users for Snapchat+
Snapchat announced today its subscription service for power users, Snapchat+ has now topped 5 million subscribers — a figure that’s up from 4 million in late June and 3 million in mid-April. Now over a year old, the $3.99 per month subscription offering provides access to a sizable handful of exclusive features, including custom app […]
How to Actually Show Up in Your Personal and Professional Life
Showing up to maintain good habits means you consistently do what you can. That doesn’t mean always — It means regularly.
5 Ways Entrepreneurs Can Boost Their Visibility with Affiliate Marketing
Unlock the power of affiliate marketing to bolster your brand’s visibility and customer engagement.
SpaceX Fights Back Against Discrimination Lawsuit; Elon Musk Says the DOJ Is Being Weaponized for ‘Political Purposes’
SpaceX, the spacecraft manufacturer founded by Elon Musk, has initiated legal action against the U.S. Department of Justice (DOJ) in response to a discrimination case brought against the company in August.
Bank of America Is Raising Its Minimum Wage — Up 53% Since 2017. Here’s What Full-Time Salaries Will Look Like.
The North Carolina-based company said it’s increased its minimum hourly rate at least five times in the past six years.