For all the data that AI systems continually amass and analyze, enterprise AI agents often suffer from a curious shortcoming: a lack of knowledge. More than data, knowledge is the understanding of what the data means in the context of individual organizations. AI agents need this understanding to reason about situations, make decisions, and ultimately…
The new chatbot, called Ask DoorDash, allows users to search the app for what they’re looking for in their own words instead of having to scroll through restaurants and stores to build a cart.
Companies that treat AI governance as a compliance checkbox rather than a continuous operational discipline are quietly accumulating risks their boards don’t yet know exist.
Most CEOs pursue brand partnerships before they’re ready for them. Here’s what I learned building collaborations with Reebok, Eddie Bauer and Nautica while running a publicly traded company.