5 Hidden Customer Mistakes That Kill Global Expansion
Here are five common mistakes brands make when expanding globally from cultural missteps in translation to over-automating customer support.
The Download: failed social media bans, and extending pets’ lives
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Kids are outsmarting social media bans. That’s not a problem we need to solve. —Michal Luria, Aliya Bhatia, and Danah Boyd Social media bans are stacking up. In July, France joined…
World leaders want American AI. They just don’t want America to be able to turn it off.
French President Macron and Indian PM Modi raised alarms at the G7 summit that the U.S. could cut off access to American AI overnight — a fear the Anthropic blackout just made real.
AI Is Exposing Major Gaps in Traditional Data Backup Strategies. Here’s How to Protect Your Business.
As AI systems accumulate learned behaviors, custom embeddings, and agent logic that traditional backup tools aren’t built to capture, companies are leaving their most critical data unprotected.
Why Generative Engine Optimization Is the Future of AI Finding Your Business
Generative Engine Optimization is about to be one of the biggest shifts on how people search online.
Two Teams, Two Wins, One Losing Company — How to Fix KPI Crossfire
If you let “reasonable” goals get set in isolation, you can end up paying to grow one motion while quietly sabotaging the other.
Working Parents Face a Unique Struggle, Survey Shows: ‘Tug of War Is Constantly on My Mind’
Here’s what a new Pew Research Center survey of 2,242 working parents found.
Anthropic becomes first AI startup to join the Frontier carbon removal coalition
Anthropic has joined the Frontier coalition, which received another $915M in pledges to fund carbon removal projects.
Cybercriminals allegedly hacked tens of thousands of Fortinet firewalls used by major companies all over the world
An alleged Russian-speaking group of cybercriminals are reportedly compromising and targeting several major companies that use Fortinet Firewalls and VPNs through previously known passwords.
Social media’s next evolution: user-controlled algorithms
Social media feeds are becoming more customizable as platforms like Threads, Instagram, and TikTok introduce tools that let users directly influence the algorithms powering their recommendations.
World model maker Odyssey nabs $1.45B valuation backed by Amazon and other big names
World models are the next big thing in AI beyond LLMs and, with this round, Odyssey has cemented itself as one of the startups to watch.