This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Heat waves mess with your brain. Scientists are trying to figure out why. —Jessica Hamzelou It’s been hot in London this week. Really hot. A dangerous heat wave has hit Western…
From post-purchase flows to community digests, here’s how to build an email lifecycle that keeps subscription health customers engaged long after they buy.
Meta and YouTube must pay $3 million in compensatory damages after a jury ruled their addictive app features caused mental health harm to a young user.
Why trust and emotional connection, not speed or automation, drive lasting loyalty — and how you can use humans and technology together to keep customers coming back.