December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

Electricity Maps calculates the carbon intensity of electricity consumption to optimize usage at scale

May 7, 2024

If you’re an electricity nerd, chances are you’ve already spent quite a few hours looking at Electricity Maps and its mesmerizing export flow animations. This open-source data visualization project has been around since 2016. But companies like Google and Samsung are increasingly relying on this rich data set to hit their sustainability goals and empower […]

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This year’s Met Gala theme is AI deepfakes

May 7, 2024

Whether you love or hate celebrity culture, the Met Gala is an event. Those less jaded among us get to see all of the biggest stars take their boldest fashion risks of the year — unlike an award show, it’s an event that encourages avant garde extravagance. And if you find the whole thing vapid, […]

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Boeing Starliner’s first crewed mission scrubbed

May 7, 2024

Boeing’s Starliner launch tonight has been postponed “out of an abundance of caution” scarcely two hours before the historic liftoff. The scrub is reportedly due to an issue with the oxygen relief valve on the Atlas V rocket’s upper stage. There are backup launch opportunities on May 7, 10 and 11. After years of delays […]

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Wayve raises $1 billion to take its Tesla-like technology for self-driving to many carmakers

May 6, 2024

Wayve, a UK-born startup developing a self-learning rather than rule-based system for autonomous driving, has closed a $1.05 billion in Series C funding led by SoftBank Group. This is the UK’s largest AI fundraise ever and sits among the top 20 AI fundraises globally to date. Also participating in the raise was NVIDIA and existing […]

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TechCrunch Space: Launch pad decongestion

May 6, 2024

Hello and welcome back to TechCrunch Space. Let’s jump in! Want to reach out with a tip? Email Aria at aria.techcrunch@gmail.com or send me a message on Signal at 512-937-3988. You also can send a note to the whole TechCrunch crew at tips@techcrunch.com. For more secure communications, click here to contact us, which includes SecureDrop instructions and […]

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Lucid loses longtime Apple and Intel exec who steered software division

May 6, 2024

Lucid Motors’ senior vice president of digital Mike Bell has resigned from his position. The company said in a filing Monday that the longtime Apple and Intel executive’s resignation is “effective immediately, in order to pursue other opportunities.” Lucid says Bell will serve in an advisory role through mid-August to help “transition” his duties at […]

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